Meals provide chains are notoriously messy. Orders arrive thru other channels, workforce spend hours manually coming into them into clunky endeavor device methods, and compliance continuously is determined by spreadsheets.
For many years, device distributors have attempted, with blended luck, to modernize the workflows at the back of the worldwide motion of perishable items.
Now, a Y Combinator startup referred to as Burnt thinks AI brokers â device that may mechanically deal with duties normally carried out by way of people â can be triumphant the place conventional endeavor device hasnât within the trillion-dollar U.S. meals marketplace.
The corporate, which automates back-office provide chain duties with AI, has raised $3.8 million in seed investment led by way of PennyJar Capital, the undertaking company sponsored by way of NBA celebrity Steph Curry, with participation from Scribble Ventures, Formation VC, and angel buyers, together with Dan Scheinman.
Burnt co-founder and CEO Joseph Jacob grew up round meals factories. He says his great-grandfather used to be the primary to export shrimp from India to the U.S. within the Thirties. Since then, every technology of his circle of relatives has labored someplace alongside the seafood provide chain, together with farming, processing, exporting, and uploading.
Jacob moved to India throughout his youth and, after school, labored at the manufacturing unit ground of a shrimp processor in a rural space. The revel in presented him to the intricacies of the meals and eating place industry.
When he returned to the U.S. and started managing huge volumes of seafood imports, he spotted main inefficiencies.
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âI finished up purchasing loads of hundreds of thousands of kilos of seafood, however the whole thing used to be tracked on Excel sheets and a 20-year-old ERP machine,â Jacob advised TechCrunch. âIn a industry with razor-thin margins, itâs just about not possible to be triumphant with out just right provide chain control. We went thru more than one device implementations, however two rollouts failed. Thatâs once I discovered I sought after to construct device for this trade, no longer simply paintings in it.â
Jacobâs revel in isnât an remoted one. Undertaking distributors have lengthy attempted to promote vendors on huge rollouts that drag on for years, value hundreds of thousands, and frustrate the small and mid-sized avid gamers that dominate the marketplace.
After twenty years of overlooked device adoption within the trade, Jacob believes Burntâs manner of layering AI brokers on best of present methods reasonably than changing them represents a large alternative.
âEverybody we communicate to calls their ERP a essential evil,â mentioned the manager government. âConventional device pressured groups to tear out previous processes and undertake new ones. With AI, you donât wish to trade the method; you simply get the paintings carried out.â
Right hereâs how issues have a tendency to paintings lately: gross sales reps at meals vendors obtain orders by means of e-mail, telephone calls, WhatsApp, voicemails, texts, or even faxes. Every order then must be keyed in manually. Whilst essential, the method eats up hours which may be spent on higher-value paintings like profitable new consumers or upselling present ones.
Burntâs first agent, Ozai, automates and manages this order-entry procedure. Actually, Jacob claims it could actually deal with as much as 80% of workflows which can be these days caught in legacy methods.
Since launching in January, the startup has processed greater than $10 million in per 30 days orders throughout seafood, uniqueness items, and packaged meals vendors. One of the crucial U.Okay.âs biggest meals conglomerates, with billions in earnings, is these days enforcing Burntâs machine. The corporate is already producing six-figure earnings and rising âregularlyâ month-on-month, regardless that Jacob declined to proportion actual numbers.
Whilst development AI for meals provide chains might sound unglamorous, Jacob says thatâs the purpose. He argues that a long time of failed tech rollouts have left operators skeptical of âtech vacationersâ without a trade revel in.Â
His background, in addition to that of his co-founders, has helped Burnt achieve accept as true with in a sector the place relationships subject. Leader Product Officer Rhea Karimpanal â Jacobâs formative years good friend and now spouse â comes from a circle of relatives that ran eating places, whilst CTO Chandru Shanmugasundaram constructed device methods for eaterie programs.
Jacob up to now labored at Rekki, a Benchmark-backed B2B market for eating places and providers, the place he noticed firsthand how brittle provide chain tech may well be and the way AI may grow to be it.
Nonetheless, profitable buyers wasnât easy. AI brokers is also sizzling, however convincing VCs to again one for meals vendors required a unique pitch. Many lacked conviction available in the market in spite of its measurement, he mentioned.Â
Thatâs the place Curryâs PennyJar Capital got here in. The companyâs thesis is focused on backing founders who’re development in âlost sight ofâ industries the place tech adoption lags.Â
âTwenty years of overlooked device adoption is a large alternative. Buyers who perceive this are aware of it can also be massive if done proper,â Jacob mentioned.